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Voicify offers the same robust analytics capability regardless of your chosen endpoint commercial or branded voice assistant or chatbot. Google Assistant, Amazon Alexa, and Samsung Bixby all want to own your data. Voicify believes that conversational data is yours. Many of our customers are leveraging the Voicify Voice App Platform for the analytics insights we allow for, which is exponentially deeper and more meaningful than commercial assistants and is what you would expect for a custom assistant. Because Voicify is built with APIs in its foundation, bringing data from Voicify to your own business intelligence platform is simple. Your true omni-channel view of your customers, prospects, employees – even your customer service – now includes voice.With all the metrics you’ve come accustomed to across your digital tools, Voicify brings them to you in an elegant and easily navigable user interface. Drill into content, platforms, endpoints or keep it high level for trends and general analysis.

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